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Field application engineer (f/m/d)

Job Details


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Job Details

Ihre Aufgaben

  • Interface between the company and automotive OEMs SW teams for their SW design, development, integration and test phase
  • Provide technical guidance in design phase
  • Provide Level 1 customer support
  • Perform pre-analysis and characterization of customers issues, help to reproduce and characterize customer issues
  • Coordinate Level 2 customer support with engineering teams to provide answers and solutions to raised questions/issues
  • Coordinate Level 3 customer support with product owners and architects for more advanced issues
  • Propose and contribute to product improvements/evolution definition, including support material (documentation, sample code, tools, etc.)
  • Collect customer feedback on deliverables, documentation and testing tools for improvement
  • NAS/RRC network analysis Network simulations Ticket/code review tracking
  • Documentation in English and German

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