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Specialist Reimbursement Process (m/w/d)

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Zusammenfassung

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Job Details

Ihre Aufgaben

  • Handling escalation management in close contact with SHIs as well as internal and external stakeholders
  • Analyzing reimbursement processes, identifying gaps and suggesting improvements to Business Operations
  • Being key contact for SHIs and internal and external stakeholders with respect to process questions
  • Supporting for SHIs and internal and external stakeholders with respect to process questions
  • Liaising with market access, e-commerce as well as customer service team to improve the escalation resolution
  • Interacting with internal and external service providers to ensure prompt resolution of inquiries
  • Dealing with all sorts of ad-hoc requests concerning the entire reimbursement process

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