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IT Service Delivery Technician (f/m/d)

Job Details

Zusammenfassung

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Job Details

Ihre Aufgaben

  • Provide exceptional IT support to colleagues onsite and remotely, troubleshooting hardware, software, mobile devices, networking, and printers
  • Assist with onboarding and offboarding processes for new starters and leavers
  • Collaborate with our Global IT team and Managed Service Provider to resolve technical challenges
  • Participate in infrastructure projects and occasional travel to other European sites (up to 10%)
  • Configure, deploy, and maintain computer hardware, phone systems, and other technology tools
  • Contribute to global documentation efforts and maintain the IT knowledge base
  • Ensure adherence to company security policies and standard operating procedures

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