Founded in 1968, Randstad Germany is the experienced and competent personnel service provider. We guarantee attractive remuneration and a secure, permanent job at Germany's number 1 personnel service provider. You are looking for a new challenge? Then we have the right job for you: For our customer, a pharmaceutical company in Darmstadt, we are currently looking for a Customer Notification Expert.

Das dürfen Sie erwarten

Performance-related pay in accordance with the BAP/DGB collective agreement
Representation by a nationwide general works council
Preventive health care through our company medical centre - free services in all aspects of occupational medicine and individual answers to your health questions
Up to 30 days holiday per year
As a rule, an employment contract of indefinite duration

Ihre Aufgaben

Complete understanding and application of principles, concepts, practices and standards as it relates to Customer Notifications and systems
Develop imaginative and practicable solutions to a variety of complex problems which will support our organization’s objectives
Support major change projects in a dynamic agile organization as well as a large scope of different small projects and events
Interface with a variety of teams across the entire Life Science organization
Interact with a global, highly matrixed organization
Assist global LS sites with Customer Notification, Change Commitment and Quality Agreement processes and manage Customer Notification completion and/or distribution
Provide training and guidance to global LS sites as needed
Take care on metrics and reporting to Customer Notification
Develop and/or change LS procedures as needed and lead or participate in process improvement teams
Ensure the company’s purpose, vision and values are practiced in the performance of the position responsibilities in order to meet or exceed the customer’s expectation

Unsere Anforderungen

Degree in Engineering, Scientific discipline and/or IT, Green Belt Certification is a plus
Several years of Quality and/or scientific experience in Life Science, Chemicals or Healthcare industry
Ability to interact in a global team and in a matrixed organization
Detail oriented with strong analytical and problem-solving skills
Mindset and skills for continuous improvement initiatives
Capable of working across a variety of systems, ERPs and electronic platforms
Excellent communication skills with business-fluent English and excellent technical writing skills
Some travel required (5%)

Randstad is a trustworthy and technology-driven partner but at the same time very personal. We help companies and applicants realize their true potential. Because we know from experience that real connections do not arise from data and algorithms - they need human interaction, empathy and intuition.

Corona virus and application at Randstad: Our application process supports our "Human Forward" promise. This currently means: Avoid personal contacts, because the health of our candidates and employees and our shared social responsibility have top priority for us. We enable you working conditions that take into account the currently necessary precautionary measures. Equipping with protective masks, maintaining safety distances, disinfection measures and, if necessary, COVID 19 tests are a matter of course for us. Therefore, our application process is still completely possible without direct and personal contact.

If you are interested to work as a Customer Notification Expert please apply online. Applications from severely disabled people are of course welcome. We are looking forward to meet you.