At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Amazon Air Operations Manager, based in the Leipzig area, has complete responsibility for inbound, outbound and ramp operations.Operations Manager (m/f/d) - Amazon AirResponsibilities: Lead and manage the outbound, inbound and ramp operations within the Air Hub. Responsible for the overall safety, quality, performance and customer experience of the shift. Carry out supervisory responsibilities in accordance with the organization’s policies and procedures. Accountability for meeting and exceeding operational goals. Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs. Mentor, train and develop teammates for career progression and learning. Ability to develop and share best practices across the shifts and network. Develop and implement processes required to support the launch of operations. This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment. Candidates must be able to work overnights and may be required to work weekends.Basic Qualifications: Eligibility Requirements: Must be able to pass an airport security clearance. Basic qualifications Bachelor's degree or equivalent. Direct experience managing and leading an operation (Gateway, Warehouse, Ramp, Fulfillment Center, Sort Center, etc). Experience with performance metrics, process improvement, and Lean techniques (how, when, who). Excellent communicator, in fluent written and spoken English and German, with the ability to communicate at all levels of seniority within a large organization.Preferred Qualifications: Previous experience operating in an automated package sortation environment. Management experience in a manufacturing, production or distribution environment. Air cargo/3P integrator ramp experience. Amazon Sort Center operations management experience. Previous experience operating in an automated package sortation environment. Experience in managing an operation lead process improvements though Lean process, Kaizen, and Six Sigma. Previous facility launch experience with Amazon. You have the ability to thrive in an ambiguous environment, and when given a deadline you know how to motivate yourself and meet it. Enjoy analytical work and using data to provide thought-provoking and workable solutions. Data is what you look to when given a problem to solve. Proven track record of taking ownership and driving results. Willing to relocate and travel to any of our gateways or regional air hub sites in the country with the assistance provided. Interest in developing a long-term career through assignments in multiple operational buildings.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.