At Amazon, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers. The EU Customer Fulfilment Yard Operations team is seeking Area Managers to work in our Amazon EU Fulfilment Centres and manage operations in our yards. If you thrive in a challenging and fast-paced environment, we might be your perfect match. We don’t like to sit still, which is why we always treat every day like its day one. It’s that kind of spirit that drives our success now and in the future. And you could be part of it.The Yard Operations Area Manager (m/w/d) is responsible for managing yard operations in coordination with FC Dock, Receive and Ship teams to ensure FIFO processing and mitigate CX impact risks. An ideal candidate has a background in transportation operations and has excellent program management skills. He/she has the ability to lead and mentor people; analyse data and make sound recommendations in an often ambiguous environment. One of the main responsibilities in this role is to standardize and improve processes; while analysing and eliminating root cause of defects within the current systems. This job will require exceptional communication skills and the ability to influence change at a local (facility) and global level.Yard Operations Area Manager (m/f/d) Key Responsibilities: Partner with FC leadership to improve On-time Performance of trucks in and out of yards, Safety and Customer Experience metricsChannelize communication between FC, Network Operations Center and Carriers to streamline flow of trucks in the yard to ensure on-time arrival and departure of trucksAccountable to report yard performance to the local FC leadership, identify root causes for structural issues and drive resolution with multiple stakeholderSupport all safety programs and OSHA compliance to ensure a safe work environment for associates in the yardProactively identify and lead process improvement initiatives and implementation of Lean toolsWork within various time constraints to meet critical business needs; while measuring and identifying activities performed.Ability to develop standard work and share best practices with our Global Transportation Operations teamsAbility to work some weekend shifts as needed (this team provides tactical support to Amazon’s fulfilment network 6 days/week).Basic Qualifications:A completed Bachelor’s Degree from an accredited university or 2+ years Amazon experienceMS Office experience required, with intermediate proficiency in Excel; Basic proficiency in SQL or AccessExperience with performance metrics, decision making based on data and leading process improvementsKnow-how of Lean and Six Sigma methodologiesStrong inter-personal and relationship-building skills.Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidaysFluency in English and German is mandatoryPreferred Qualifications:Master degree in Logistics/Supply Chain/Mathematics/Science/Engineering subjectsWork experience in operations/supply chain/logistics/e-commerce is a plusExperience of Six Sigma/ Lean analytical techniques is a plusExperience of supply chain management and transportation concepts: forecasting, planning, optimization, logistics, delivery performance, carrier negotiation, inventory management, S&OP.Fluent in one more language out of French, Polish, Italian and Spanish (other than mandatory English and German) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Note to know more about how we collect, use and transfer the personal data of our candidates.